How Much Time Do Your Employees Spend Botsitting?

Benjamin is a consultant who advises government agencies on technology partnerships. He signed up for an AI scheduling agent, expecting it to buy back his time. When we interviewed Benjamin, he told us how he envisioned a clutter-free calendar, fewer interruptions throughout his days, and an end to the soul-crushing back-and-forth of scheduling meetings. What he got instead was a second job: managing the agent he’d hired to manage his calendar.